Support

E-mail support

Most of our package products come with e-mail support.

Contact us via email - support@datads.com

Please include the following in your support request:

• Model #
• Serial #
• Full description including frequency of issue and symptoms
  
  
  
  

Technical Support

(800) 774-0023

If you require immediate assistance, contact our technical support team. We are available:

Monday-Saturday 8:00AM to 6:00PM EST

On-site Support

We offer these options for TCS equipment:

• Site survey
• Installation
• Configuration
• Migration
• De-install
• Repairs
• Preventive Maintenance

Contact us and ask about on-site support!